You should return client calls and emails on the same business day and within four hours. That's the new standard…
A new study reveals the top eight ways to earn referrals from those who are not your clients, meaning referrals…
Your firm may be losing business if your website loads slower than what the search engines consider adequate. Too high…
Professionals who lose sleep over "client satisfaction" would seem quite likely to seek feedback so they can improve their level…
What occurs after you refer a matter to another lawyer or professional is as important as making the referral. The…
Bob Weiss discusses best practices using Peer-review Badges in your firm's bios. AV Preeminent(TM) Martindate-Hubbell(R) Lawyer Ratings, Chambers USA, U.S.News…
We are often asked what is the single most difficult marketing problem facing local and regional law firms. Our answer:…
We commonly see two mistakes in lawyer bios on firm websites, one related to ease of contact and the other…
(This post originally appeared as our response to a question on the Legal Marketing Association list serv). The trend for…
Leading email campaign provider Adestra (www.adestra.com) has released a report revealing which keywords in email subject lines cause higher open…