By Amber Vincent “In today’s complex society of comparably skilled, interdependent people, it is more true than ever that success is less a function of what you know than who you know and who knows you.” Dr. Ronald S. Burt Department of Sociology, University of Chicago After their license, the most valuable, and often […]
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Build, Maintain and Evaluate Your Business Contact Network
Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|REPORT: Associate billing rates increase more than partner rates. It also reveals how cross-selling lets firms charge a premium.
Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|Analysis of a new report on $19.6 billion of approved legal department invoices reveals to maximize firm profits partners should focus on developing and retaining senior associates and providing clients with services in multiple practice areas. For two reasons: the average year-over-year hourly rate increase in 2015 for associates was 7.3 percent, more than double […]
Consider How Scott’s Uses Baseball When Your Firm Sponsors or Donates
Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|The business case for sponsorships and charitable donations in an employer’s local community is well documented: it increases brand awareness and name recognition, may lead to improved employee retention, can earn an organization the benefit of the doubt in a crisis, increases the existing prospect and client/customer base and, if done properly, may serve to […]
3 Tenets of a Good Law Firm Coaching Program
Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|Originally, coaches were hired to help fix the acerbic behavior of rainmakers who caused heavily-recruited and talented younger lawyers to quit and who senselessly churned through competent professional staff. Think, screamers and pencil-throwers. Today, coaching is less about intervention and more about facilitating effective individual business development. The problem: no research has followed coached lawyers […]
SURVEYS: Marketing spending down, staffing and personal effort up
Company News, Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|Local and regional corporate, transactional and defense firms are hiring full-time in-house marketers while reducing their firm’s out-of-pocket marketing expenses – moves that align with drops in marketing budgets reported recently at much larger competing law firms. Our just-completed 2016 National Marketing Effectiveness Survey of more than 100 local and regional law firms (median size […]
“It’s the most wonderful time of the year…”
Company News, Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|Tis’ the season for law firms to begin the debate of holiday cards and gifts. Who gets what? How much will this cost? Can you put a price on business referrals? On and on… The main problem: the mailing list. This is often the most difficult (and dreadful) task for both the staff and attorneys […]
CASE STUDY: How a little-read law review article became an e-book and series of alerts distributed to thousands on social media
Company News, Law Firm Marketing, Legal Marketing in Brief, Uncategorized
|We recently re-purposed a law review article written by a client using it as the basis for a series of articles that will reach the authors’ clients, prospects and referral sources through direct distribution and social media. In short, an article that took an extraordinary amount of time to write and was destined for limited […]
Five Digital Marketing Trends Your Firm Should Embrace
Company News, Law Firm Marketing, Legal Marketing in Brief
|Online marketing is a huge piece of a law firm’s strategy, yet like the technology driving it, the tactics are quickly evolving. One day you’re hearing pay-per-click is best, the next it’s banner advertising, now social media links on your bios are key – what’s next?? I have the answer for you. At the Legal […]
How Fast Should You Respond To Calls And E-Mails?
Company News, Law Firm Marketing, Legal Marketing in Brief
|You should return client calls and emails on the same business day and within four hours. That’s the new standard we see in client satisfaction surveys we have completed over the past 12 months for both trial and transactional firms. We’ve asked: “What constitutes ‘promptness’ when receiving a response to your e-mails and phone calls?” […]
8 Ways to Get Referrals from Non-Clients
Company News, Law Firm Marketing, Legal Marketing in Brief
|A new study reveals the top eight ways to earn referrals from those who are not your clients, meaning referrals from people who have never worked directly with you. Most studies reveal about 75 percent of new clients are personally referred to you by existing clients. So motivating non-clients to refer is an important source […]